We welcome and farewell thousands of people everyday and have a variety of services and facilities available to make sure you enjoy your airport experience.

Use our airport maps to find out where to go and where things are.

Getting between the international and domestic terminals is a breeze. Check out the directions for walking or travelling by bus.


Find information related to accessibility, special assistance and mobility valet. 

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There are a number of hotels nearby many of which offer free transfers

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Airport concierge

Streamline your arrival at Auckland Airport

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Airport maps

International and domestic terminal maps

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Arriving from overseas

Immigration and transfer information

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Auckland Airport Insiders

If you love travelling as much as we do, we’d love you to come and join our new customer traveller panel.

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Directions between terminals

A free terminal transfer bus every 15 minutes

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Domestic departure information

Top tips

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Frequently asked questions

Answers to some general frequently asked questions

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General airport information

Other services and support at Auckland Airport

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Get ready for your trip

General information for travellers

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International departure information

There are extra steps to take before you fly to your destination and before your return journey home.

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Local shops and services

Airport Shopping Centre and services off the terminals

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Terminal facilities

Terminal services and facilities

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The Mall

Auckland Airport's online duty & tax free shopping experience

Shop The Mall


Essential information to help during your transit through Auckland Airport

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Travel safe information hub

Arriving into New Zealand, health measures, where to eat and shop

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